It is intriguing to see how businesses spend a big chunk of their budget on getting people to their doors, but put little to no thought on customer retention strategy. Many small businesses work hard and pay a high price to get a client in the door, only to find their clients trying their services temporarily before and moving on to a competitor’s service. So here’s an important question: what would increase the chances of that customer coming back and even staying with you permanently?
Each time I have engaged in their services, I find that the true measure of the effectiveness of their work lies in the hours and days following my sessions with them. Without fail, through their engaging style and very focused lines of questioning, my 'vision' is expanded to think about my own activity and business in new ways. They bring to my attention alternative perspectives, refreshing candor, and fearless probing into what I am doing and why I am doing it. Time spent with "The Round Well' has turned out to be one of the very best investments of my energy, my time, and my money.
Mike Malinchok, S2K Consulting, Consultant/Principal
Category Archives: Uncategorized
Executive Transition Management: Dealing Powerfully With Sudden Departure
Many organizations do not deal with executive transition management until the writing is on the wall and one leader is on his way out. Not addressing management transition in your small business strategy could be very costly to your organization. So how do you manage it?
Business Management Services: The Surprising Approach that Grows Your Business
Every business owner engages in actions to direct and control their business. Whether they know it or not, they actually get into the guts of business management services. What are these tasks, why are they so integral to your business, and how you take care of them while growing your company?
How to Avoid Business Development Strategies That Waste Your Money
When you sink your heart (and a monetary cost) into a project that doesn’t come to fruition, you may end up paying a psychic price in the form of self-doubt. Even though we teach powerful ways of dealing with failure so that our clients don’t have to color their future with the doubt of their past, we also recognize that sharing a few tips on business strategy development can help minimize the likelihood of wasted money, time, effort, and energy (provided those tips are acted upon).
The 3 Business Budgeting Habits That Matter Most
Small business budgeting is very straightforward, at the core: put your money where it’ll net you the most money back, in the quickest amount of time, in the most responsible way. So why can business budgets get so emotionally loaded? So confusing? So unproductive? So lacking in results? The people responsible for a company’s finances are often held back because they fail to implement these three simple habits.
The Round Well 4th of July Declaration
We have just completed the first round of our website development! To acknowledge our achievement and its impact on you, we want to honor your support and participation. Tell us what you think and we’ll send you a coupon code good for a 10% discount on any products or services you purchase through our website for the months of July and August.